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Instead of working on their businesses, most owners
are trapped working in their businesses, slaving away and
grinding it out. Instead of working on tomorrow, they are
preoccupied with working in today. They end up majoring in
minor things. They worry about office supplies instead of
office processes. They focus on accounting details instead
of holding their employees accountable. They worry about the
company’s vision plan instead of planning the company’s
vision. They react with short-term, short-lived fixes
instead of proactively creating long-term solutions. They
fixate on their mail, email, or cell phone calls instead of
communicating their expectations to their key managers or
employees. They obsess with doing things right instead of
doing the right things. They do the wrong type of work
really well. They are chasing their tails!
Are you trapped in the body and mind of a doer instead of a
leader? Be honest, do you fall into the routine of doing the
work of an employee or technician instead of the work of an
owner or leader? Do you neglect such areas as vision
creation, strategic planning, establishing priorities and
goals, organizational design, business system development,
profit improvement, team development, employee
accountability, etc?
Odds are, you were probably a successful technician that
caught the entrepreneurial bug several years ago and bought,
inherited or started a business related to your technical
skills. You are too comfortable with and good at handling
such details. Such expertise, unfortunately, has a strong
tendency to suck you into the nooks and crannies of the
business. For you, the technical day-to-day guts of the
business are addictive and tough to escape. Sadly, a
technician’s mindset and mode of operation are insufficient
for running a business. These technical assets can be real
liabilities and traps for an owner trying to be more
proactive and strategic.
For example, maybe you were a gifted house painter that
thought, “I can start a painting business on my own”. From
the get go, you probably functioned in a technical capacity
and never grew your leadership capacity or the business
systems. You worried about selling and performing painting
jobs. You probably didn’t worry about how to design and
build a painting business with you as CEO. Rather, you dove
in, got busy being busy, and started functioning as a
painter, chief salesperson, estimator, bookkeeper, materials
supplier, quality control supervisor, etc.
Consequently, you function as a jack-of-all-trades painter
that also happens to own a house painting company. You are
more technician than leader. Instead of focusing on the
business of painting, you focus on the technical work of
painting. You probably spend far too much time painting or
micromanaging your other painters and not enough time
painting your company’s future. Because of your technical
comfort zone, you are trapped doing the work of a painter,
not the strategic work of a leader.
Here are a few more examples to drive home the point. Being
a good computer programmer and running a successful
programming business are two different roles and worlds.
Writing code is technical and tactical work. Just because
you know how to do the daily technical work of programming,
for example, doesn’t mean you know how to design, build and
manage a business that does the work of programming.
Programming code has not prepared you for the key functions
of a business -- selling, marketing, client service,
finance, leadership, business systems, people management,
etc. Technical experience is insufficient background for
running a business.
Similarly, if your background is selling, finance or
production, your bias will get you buried in the selling,
financial and production details of the business. You must
escape your technical conditioning! Hire others to handle
such matters, if necessary.
Business ownership is all about strategic leadership, not
technical doer-ship. Few owners understand and appreciate
such critical distinctions. Tragically, owners mistake a
technician’s orientation for that of an entrepreneur’s. They
mistake busy-being-busy activity for accomplishment. They
confuse hard work for intelligent work. They have a
technician’s addiction to detail work. Sadly, they work and
think like employees instead of owners. They do the wrong
type of work. They fail to grasp that running a business is
strategic, entrepreneurial, visionary, and requires strong
leadership.
Need help transforming into a strategic leader? Give us a
call at (818) 716-8826 or
email us today.
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